Shipping policy
Shipping Policy
At Ascend Supply, we work hard to get your order out as quickly as possible.
In-Stock Items
Orders for in-stock products are typically processed and shipped the same day or the next business day after your order is placed. Once your order ships, you'll receive a tracking number by email.
Pre-Order Items
Products marked as Pre-Order are not currently in stock and will ship as soon as inventory becomes available. Estimated shipping timeframes, when available, will be listed on the product page. If your order contains both in-stock and pre-order items, your order may ship together once all items are available unless otherwise stated.
Shipping Locations
We currently ship within the United States.
Shipping Delays
While we strive to meet our shipping estimates, delays caused by weather, holidays, shipping carriers, or other circumstances beyond our control may occur. Ascend Supply is not responsible for carrier-related delays after your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. Ascend Supply is not responsible for orders delayed, lost, or returned due to an incorrect address provided at checkout.
If you have any questions about your order, please contact us at ascendsupplyus@gmailcom!